FAQs
Can counselling help with anxiety or depression?
Yes. Counselling is a safe space to talk through what you’re experiencing, understand what’s contributing to your symptoms, and find practical ways to cope.
How does counselling work?
We talk together about what’s been going on for you — your thoughts, emotions, patterns, and hopes for change. Some sessions may feel more reflective, others more practical. We move at a pace that feels right for you.
As an integrative counsellor working at The Other Clinic, I tailor sessions to what you need. I’ll support, listen, and gently challenge where helpful — always with respect for your pace.
Is my problem ‘big enough’ for counselling?
If something is affecting your wellbeing - even if it feels small - it’s worth getting support. You don’t need a major crisis to benefit from counselling.
Are sessions confidential?
Yes, but with some important limitations. What you share stays private, except in rare situations where someone’s safety is at risk. We’ll go through confidentiality clearly in our first session.
How can counselling help?
If you’re feeling stuck, overwhelmed, or wanting change but unsure where to start — counselling can help you make sense of things and feel more in control of your life.
How do I choose the right counsellor?
It’s important to find someone you feel you can trust. In our first session together we’ll take time to get to know each other to explore your reasons for seeking out counselling. It’s entirely up to you to decide if you want to continue.
Is counselling online or face-to-face?
I work at The Other Clinic, offering both online and in-person sessions. You can choose the format that works best for you.
Face-to-face sessions take place at The Other Clinic: 35, Lorong 23 Geylang, S388369
How does online counselling work — and where can I do it?
Online sessions take place over secure video call. All you need is a private, comfortable space, good internet connection, and a device with a camera and microphone.
How long / frequent are counselling sessions?
Counselling sessions are 50 minutes and are usually held weekly. These sessions provide a regular space to explore what you’re experiencing and work towards the goals you want to achieve.
How can I book a session with you?
You can contact The Other Clinic to arrange a counselling session:
Email: hello@theotherclinic.sg
Call / WhatsApp: +65 8809 0659
Can counselling help if I’m in crisis or feeling unsafe?
Counselling is not a crisis service, so I can’t provide immediate support outside of sessions. If you are in danger or need urgent help, please contact 1771 (National Mindline), 1767 (Samaritans of Singapore), or go to your nearest A&E.